Handling Departing or Retired Employees in OfficeNEXT Safebox

When an employee retires or leaves a company that subscribes to OfficeNEXT Safebox, it's essential to protect shared information within the organization. The following outlines how to manage such scenarios:

  1. Administrator Action: The company's administrator should deactivate the departing (resigned) employee's account through the OfficeNEXT administrator page.

  2. Data Deletion: Upon account deactivation or deletion, OfficeNEXT Safebox will remove the user's data, with certain exceptions to maintain the integrity of shared records:

    1. Groups with Sole Administrator: If the departing employee was the only administrator of a group they created, that group will be immediately deleted.

    2. Groups with Multiple Administrators: If the group has other administrators besides the departing employee, the group will remain active. In the administrator group list and group details screen, the departed user will still be listed as the group creator.

    3. Shared Records: If the departing employee modified a shared record before leaving, their name will appear as the last editor in the record details until another user makes further modifications.

By following these procedures, OfficeNEXT Safebox ensures the protection and continuity of shared information when handling retired or departing employees.

Last updated